Accounts from People Who've Used the Workshop

Brought in my father's Seiko 5 that had not been serviced for years. The intake process was straightforward — they noted the condition and called me before doing anything beyond the inspection. Got the watch back running well with a written summary of what was done. Took about two weeks as they said it would.

Full service on a vintage Omega — they were careful with it and kept me informed throughout. The service record they provided is genuinely useful; it includes the timing results across positions which I had not seen from any previous workshop. Restoration came in at the quoted price with no unexpected additions. Would have appreciated slightly more frequent updates mid-service, but the work was thorough.

I travel to Bangkok every few months and made a point to drop off my grandfather's pocket movement for restoration. Kasem took his time to understand the history of the piece before touching it. The photographs they took during the work are something I genuinely value — there is a record of what it looked like inside, which was in surprisingly good condition.

Finding a watchmaker in Bangkok who works on mechanical watches seriously is not easy. Siam was recommended by someone in our collectors' group and the experience matched what was described — calm, unhurried, and honest about what the movement needed. My ETA 2824 came back running well within the rate I expect.

Inspection and light service on a dress watch I had bought recently without a service history. They found the movement was in better shape than I expected — and said so clearly rather than recommending work that wasn't necessary. That alone earned a lot of trust from me. The written note they gave at collection was detailed enough to be useful later.

Three watches serviced here over the past year. The consistency of the experience is what keeps me coming back — same intake process, same level of communication, same quality of the written record on return. None of them have had any issues in the months since. Straightforward and reliable.